Terms & Conditions
Last Updated: June 2025
These Terms and Conditions ("Terms") govern your use of crowncoins.win ("Site") operated by CrownCoins Casino ("we," "us," or "our"). By accessing the Site, creating an account, or placing a wager, you agree to be bound by these Terms. If you do not agree, do not use this Site.
1. Eligibility
You must be at least 18 years old to use this Site. By registering, you confirm that you are of legal gambling age in your jurisdiction and that online gambling is permitted under the laws applicable to you. We reserve the right to request proof of age at any time. Accounts found to belong to minors will be closed immediately and any funds forfeited.
2. Account Registration
You must provide accurate, current, and complete information during registration. Each person may hold only one account. Opening duplicate accounts may result in suspension of all accounts and forfeiture of associated balances. You are responsible for maintaining the confidentiality of your username and password. Notify us immediately if you suspect unauthorized access to your account.
3. Identity Verification (KYC)
We are required to verify the identity of all players before processing withdrawals. You will be asked to submit a government-issued photo ID, proof of address dated within the last 3 months, and in some cases proof of payment method ownership. Failure to provide documentation within the requested timeframe may result in account suspension and withholding of withdrawal requests.
4. Deposits and Withdrawals
The minimum deposit amount is $20. The minimum withdrawal amount is $50. Deposits are processed instantly for most methods. Withdrawal processing times vary by method as described on the payments page. We reserve the right to request additional verification for large withdrawals. Accounts must be fully verified before any withdrawal is processed. Funds in your account do not earn interest.
5. Bonus Terms and Promotions
All bonuses are subject to the terms stated at the time of the offer. The standard welcome bonus carries a 35x wagering requirement on the matched deposit amount. Free spins winnings carry a 25x wagering requirement. Bonuses may only be used on eligible games as specified in individual promotion terms. Maximum bet while wagering a bonus is $5 per spin or hand unless otherwise stated. Violation of bonus terms, including exceeding the maximum bet, may result in forfeiture of bonus funds and associated winnings.
We reserve the right to modify, suspend, or terminate any promotion at any time. Bonus abuse, including creating multiple accounts to claim multiple bonuses, is prohibited and will result in permanent account closure.
6. Prohibited Activities
The following activities are strictly prohibited on this Site: using automated software, bots, or scripts to place wagers, exploiting software errors or technical glitches for financial gain, colluding with other players, money laundering or using the Site for any illegal financial activity, providing false information during registration or KYC, and accessing the Site from a jurisdiction where online gambling is illegal. Violations may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities.
7. Responsible Gambling
We are committed to promoting responsible gambling. You may set deposit limits, loss limits, session time limits, and self-exclusion periods through your account settings. These tools take effect as follows: deposit limit reductions are immediate, deposit limit increases take 7 days to activate, and self-exclusion is immediate and lasts for the period chosen. If you feel gambling is negatively affecting your life, contact the National Problem Gambling Helpline at 1-800-522-4700 (free, 24/7, confidential).
8. Intellectual Property
All content on this Site including text, graphics, logos, game interfaces, and software is owned by or licensed to CrownCoins Casino. You may not reproduce, distribute, or create derivative works from any content on this Site without prior written permission.
9. Limitation of Liability
To the maximum extent permitted by law, CrownCoins Casino shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, including but not limited to loss of funds, loss of data, or loss of business opportunity. Our total liability to you for any claim arising from these Terms shall not exceed the total deposits made by you in the 30 days preceding the claim.
10. Dispute Resolution
If you have a complaint, contact our support team via live chat or email at [email protected]. We will acknowledge your complaint within 24 hours and aim to resolve it within 14 days. If a dispute cannot be resolved through our internal process, you may escalate to the relevant licensing authority. Details of the escalation process are available upon request.
11. Account Closure
You may close your account at any time by contacting support. Any pending withdrawal will be processed to completion before closure is finalized. We reserve the right to close accounts that violate these Terms, without prior notice. Upon closure due to breach, any bonus funds and associated winnings may be forfeited. Real money deposits are returned minus any applicable fees unless forfeiture is warranted under these Terms.
12. Governing Law
These Terms are governed by applicable laws. Any disputes shall be subject to the jurisdiction as stated in our licensing documentation. By using this Site, you agree to resolve any disputes through the processes outlined in Section 10 before pursuing legal action.
13. Amendments to These Terms
We may update these Terms at any time. Changes take effect when posted on this page. Continued use of the Site after changes constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically.
14. Contact
For questions regarding these Terms, contact us at: [email protected]